Below you will find testimonials from our clients. We keep our client testimonials genuine, real and up to date by using an external industry website that allows existing clients to leave their feedback in an honest way. So much so that in February 2015, we were given the accolade of being one of the UKs top rated Mortgage & Insurance advisers by Vouched For. Our testimonials can be verified by clicking either of the logos below.
Mortgage advice. Provided advice on mortgage options. Yes.
Emma, Leamington Spa, University Worker
We were looking to remortgage a property and also get advice on a mortgage on a new property. Our financial circumstances were not ideal for getting a mortgage but Guillaume managed to get both mortgages sorted for us easily. Both mortgages were sorted easily and he is now helping us with income protection.
Louise, Bath, Dentist
We were looking for help with arranging a Mortgage so that we could purchase our first home. Guillaume helped us to arrange the best Mortgage that we could afford at an extremely competitive rate. Furthermore, he was very helpful in explaining all the different terms and conditions that apply to the various types of mortgage, and how each one would work in practice so we could get the mortgage which best fitted our circumstances. He was very polite, friendly, prompt and efficient and made the whole process as easy as possible for us/. Yes - we got a really good deal on our Mortgage and he made everything very easy and straight forward for us.
Scott, Bristol, Underwriter
Purchasing a house. Mortgage and insurance options. Supported with the purchase process. Absolutely, extremely happy with the service.
Simon, Warwick, Senior Manager
We were first time buyers and not sure where to start that was when Guillaume was recommended. He gave us great advice on the housing market and was able to seek out the most suitable mortgage for our circumstances. Yes, he is very efficient and professional.
Guillaume has answered any queries that we have had without hesitating and has made our first house buying experience very straight forward.
Alyshea, Bristol, Nurse
We were looking to buy a new house. I can honestly say that through the whole process of moving home Guillaume was not just a financial adviser he was also a great support in helping us make decisions. We found him to be honest, polite and respectful in our transactions. He gave clear concise information finding the best deal for us. He came to our home at a time that was convenient for us (6pm). He even helped whilst he was on holiday when our first property fell through. At all times Guillaume clearly explained what we needed to do, where we were in the process and helped us when we were confused. I genuinely cannot recommend him enough. I am happy to say that he really is outstanding in his service. We now live in happy land, well most of the time. Very pleased with the outcome and the part that Guillaume played in that outcome.
Paul, Bristol, University Technician
We were looking for advice on mortgages in our slightly unusual circumstances. Guillaume was very helpful and efficient with getting back to us with all of the information we required. We understood what we needed to do and how we needed to go about it. We were delighted with the overall outcome and I am certain that this wouldn't have been possible with the help, support and advice we received from Guillaume.
Dave, Portishead, Teacher
We required help in purchasing our first home. He helped guide us through the process, easing the stress of finding a good mortgage deal and the insurance for our new home. Guillaume was very professional and full of good advice. Frankly I don't know what we would have done without him.
Sam, Clevedon, Shop Assistant
Moving house. Guillaume researched a mortgage for us along with contents insurance. We were delighted with the solutions that Guillaume found for us and we have subsequently moved into our new home.
Guillaume has always been available, even out of hours, when we've needed him. He was friendly, approachable, knowledgeable and efficient.
Angela, Clevedon, Business Development
Remortgage. Competent advice. All processed very smoothly.
Nick, London, Marketing Manager
First time buyers so didn’t have a clue what to do. We cannot recommend Guillaume highly enough! From start to finish he has made everything so simple, as me and my wife were first time buyers we did not have a clue what to expect or how we could get a mortgage! Guillaume made everything so easy and understandable! Within 2 days of meeting us he had done everything and got us a really good mortgage. Also he was able to meet us at times that suited us due to our working hours which was really helpful. I recommend anyone who is looking for help with a mortgage to look no further and contact Guillaume straight away.
Jordan, Bristol, Engineer
Required advice on mortgage as we were totally ignorant about if we were able to get one and if so how. Guillaume was able to come to our home and carry out a thorough fact find that told us how much we could borrow and the best rate we could get that was appropriate for us. Guillaume was flexible and was able to see us on evenings and weekends which was really useful as my partner and I work shifts and it's not always possible to be around at the same time within office hours. he also constantly kept on eye on interest rates and was able to get us the best rate available. We now have the keys to our own home. So it's the best outcome possible.
Matthew, Clevedon, Care Worker
I am a first time buyer and needed advice on almost everything that comes with getting a mortgage. Guillaume was fantastic. Always at hand with advice and excellent advice at that. He gave me a good overview of what is available, what I should be careful about, how to budget, what mortgage to take and which bank to select. I am buying, very happy.
Edith, North Somerset, University Lecturer
Guillaume contacted us very quickly after our initial query through this website and offered a personal face-to-face meeting in our home, which no other advisor that we also approached offered. From the start to the end of the process Guillaume has been clear, thorough, methodical and very approachable which has been greatly appreciated by us as first time buyers. He has always responded to our queries quickly, whether by email or phone, and has always provided us with comprehensible guidance and information. We cannot recommend him highly enough: we will certainly point any of our friends and family in his direction if they are also looking for mortgage advice and we will not hesitate to contact him again in the future if we need further financial advice in regards to buying a home.
There is nothing we could suggest that would improve the services that Guillaume has offered.
Phillippa, Bristol, University Employee
We have nothing but praise for Guillaume, he contacted us within hours of us leaving an enquiry. Quickly made an appointment and set about a fairly complex requirement, the level of communication was exemplary and Guillaume set about the task in a methodical and timely manner keeping us informed every step of the way. We have used a number of financial advisers over the years and Guillaume is simply head and shoulders above all of them, and we would have absolutely no hesitation in giving him our strongest recommendation, in fact we have, and they also are delighted with the level of service.
I can offer no constructive suggestions as everything Guillaume has done for us has been perfect.
Michael, Bristol, MOD Employee
I chose Guillaume after reading his other glowing reviews and I can say he truly lives up to his reputation. He was calm and reassuring when I initially spoke to him on the phone and after hearing I had already been turned down twice for a re-mortgage went through a few figures and quickly reassured me he was confident he would be able to help. Sure enough 6 weeks after our first contact, we have a new mortgage and feel a lot happier with our financial situation. Guillaume remained in constant contact throughout the process and often contacted the relevant parties on my behalf without being asked. I have no hesitation in recommending him. The service offered was outstanding.
John, Bristol, IT Manager
Guillaume has been fantastic in helping us with our extremely complex finances and mortgage process. He has also simplified the process of gaining life and buildings insurance and given us great advice on many financial matters. Guillaume is a lovely guy, really friendly, helpful and flexible but also really professional and responds immediately at any time of day or night. He has saved us a lot of money but more importantly he has saved us a lot of stress by working tirelessly with banks and other companies to find solutions to various issues. We both work long days and Guillaume fit our meetings around our busy lives. Getting Gui's help was the best financial decision we have ever made. We will definitely use his services again next time and would highly recommend him.
I just feel sorry for his wife as he is always available to his clients at unsociable hours.
Paul, Avon, Medical Professional
Guillaume is an excellent adviser who will endeavor to deliver you the best solution for getting a mortgage which suites your needs and circumstances. Guillaume is very approachable and provides excellent costumer service.
Joseph, Avon, Engineer -
As someone with no head for facts or figures, the personal service Guillame provided was invaluable to me. The home visits were especially useful in this respect as this meant Guillame could help me find all the relevant documents and I felt more confident having him go through all the mortgage application information with me in person. The home visit was also really convenient as with a small child, I had found going into banks to discuss mortgages almost impossible! After the home visit Guillame was always available if I had any further queries as the sale went along.
Michelle, Avon, Teacher
Thoroughly professional and hugely supportive throughout the whole process. We have always felt well informed and confident that our adviser was doing an excellent job for us. He has been superb.
Paul, Avon, Teacher
Guillaume advised my wife and I in the latter part of last year in regards to mortgage protection after moving house. Not only did Guillaume take the time to run through all the different options available to us, he was really flexible in that he met us in our home in the evening. This was especially helpful as we are a busy family. In terms of the cover, we are very pleased with both policies provided in that they are both really comprehensive and ideal for our needs, which offered us good value for money and peace of mind.
Ed, Avon, Sales Manager
I came to Guillaume with a very complicated financial situation, involving not only myself but other family members He was simply outstanding in not only listening to my needs, but in asking all the right questions to ensure that I had fully understood what my needs were, and how these fitted into my wider financial planning. I was astounded at the level of care he showed and his attention to detail, and his responsiveness (and patience) when my circumstances changed and plans had to be redrawn or altered at short notice. He never pushed for closing a deal: instead, he set out clearly and patiently the range of options, talked through the pros and cons, and left me in a position where I was able to make the decision based on his clear and full recommendations. At all stages I felt informed and part of the process, and I am exceptionally grateful for the support Guillaume provided. He always went beyond the call of duty, meeting regularly in person and on the phone, and with instant email contact. I simply cannot recommend him highly enough for the quality of advice, the value for money, and the outstanding service he provides.
Benedict, Avon, University Lecturer
Guillaume has provided my wife and I with excellent and ongoing advice over the last 18 months regarding our forthcoming mortgage application, and more recently an application for joint medical + dental cover through the PruHealth Vitality scheme. He is always on hand to provide detailed impartial advice, whilst taking the time to explain things thoroughly so that we are best-placed for decision making.
Andy, London, Director
Offered an insurance solution particularly well tailored for our needs. Resolved our queries promptly and very effectively.
Josh, Avon, Music Producer
Home visits, straight advice, impartial
Andy, Clevedon, Engineer
I can't praise Guillaume enough. He has a good knowledge of his industry and took the time to listen to us and understand what we were trying achieve. He was not pushy at all and I didn't ever feel like I was being sold anything. He stayed on the case right up until the end, making calls and sending emails out of hours at evenings and weekends. Everything was tailored around what we needed. The end result was we got the exact mortgage and protection we wanted rather than the product a commision hungry salesman was trying to sell us. The price was extremley reasonable, he charged the exact price he quoted at the start, despite giving us a lot of advice he could have charged extra for. A refreshing change in todays marketplace. I wouldn't hesitate to recommend him.
Ian, Clevedon, I.T Manager
Guillaume was very useful in the purchase of our house this summer. He found us a great rate - the interest was much lower than other quotes we had recieved. He was quick to respond when we needed his advice and when we needed a mortgage in principle quickly he was able to arrange it the very next day.
Pete, Portishead, Marketing Account Co-Ordinator
Great communication and customer service
Nicola, Portishead, Conveyancing Assistant
Gui was friendly and approachable, offering sound advice in respect of our first mortgage.
Dan, Manchester, Barrister's Clerk
Guillaume was excellent at explaining the options we had available to us for insurance and protection. We felt that he had our best interests at heart and really tried his best to tailor the cover to our needs. He's also very approachable, friendly and we felt comfortable discussing our business situation with him.
Juliet, Clevedon, Weave Designer
Mr Keirle was great at explaining all areas of our mortgage and finding us the best rate within our budget we had provided him with. He also helped us with all the paperwork and made changing our mortgage stress free!
Stacey, Bristol, Learning Support Assistant
Guillaume is very professional and approachable. Very good service. I would definitely recommend him.
Emiliana, Somerset, Shop Assistant
Comprehensive cover of insurances - Clear concise communication
There isn't anything I feel needs improvement from me used this service twice now and will continue to use him in the future
Charlotte, Bristol, Early Years Practioner