We understand that everybody is different. We also know that things like your physical and mental health, your personal circumstances and/or how you understand (and process) written and spoken language can affect how easy it is for you to use our service.
When giving you advice and helping you through the process, we really want you to tell us about anything that might affect how should do things.
You can use the examples below or tell us about something else. We want to provide the best service possible for you, but we can only do that if you help us to understand any adjustments we need to make.
When you tell us what you need, we'll discuss with you exactly how we can help.
Please indicate your preferences below: